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Help & Support
Common questions below. Anything else, write to us — we read every email.
How do scores work?
Every film's point total comes from a weighted average across Letterboxd (60%), IMDb (20%), and TMDB (20%). The Letterboxd score is doubled so it sits on the same 0-10 scale as the others. See the Scoring section on the home page for a worked example.
Can I trade picks mid-season?
Yes — open the player you want to trade with from inside your league, choose movies from each side, and propose. They can accept or counter. All trades are logged in the league's activity.
Where can I create a league?
Right now leagues are created in the iOS app. Web support for creating leagues is coming. You can still join an existing league from a share link on web.
Why don't I see all my data on the website?
First, make sure you're signed into the same account on both. If you recently changed something on iOS and don't see it on web, pull to refresh or close and reopen the page — most data loads on first visit and caches locally.
How do I delete my account?
Settings → Delete Account. We'll permanently remove your profile, reviews, league history, and social connections. Account deletion is irreversible.
How do I change what shows up in my activity feed?
Settings → Privacy Controls → Activity Sharing. You can choose to share everything, pick specific categories, or share nothing automatically (and manually share individual items via Share to Feed buttons).
Contact support
Pick a category, write your message, and we'll open your mail client with everything pre-filled.
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